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They did a great job. We were very impressed that during the Covid pandemic they used all protocols that were mandated to keep us safe. We will refer to all of our friends and family!
When the crew first showed up we asked many questions which they answered and the crew foreman said 'This is not my first rodeo" which Made us feel better. The crew were very tidy and timely and they put our windows back. They put down grass seed on the area that was dug up and we rate them with 10 stars!
The quality of the work met my expectations. The price and the customer service exceeded my expectations
AquaGuard waterproofing is the best in customer service, diagnosing problems, quality of work and honoring their service maintenance. I had my basement waterproofed over 12 years ago and recently discovered some water around the foundation. Technicians (Rusty and Evan) came out immediately, diagnosed the problem and fixed it immediately to once again give me peace of mind with any future water entering the foundation. It is such a pleasure to know that they stand behind their work and their crew always responds with quickly with courtesy & professionalism. I highly recommend them!!
We recently used Aquaguard Waterproofing to waterproof our basement. We live in an area of Maryland that's known for holding a lot of water and we've been putting off waterproofing our sub basement for many years. I'm so glad we came across Aquaguard! From start to finish, I love their professionalism. Their follow up and attention to detail was amazing. We paid an initial deposit to secure our installation date which was scheduled about 2 months out. The process took about two days to dig a trench around the basement and install a sump pump. I was so surprised by the amount of water that was under our slab. Since installation, the smell of basement dampness is gone! The final payment wasn't made until they insured we were completely satisfied with the service. We appreciate the superb level of service provided.
It's been almost a year since everything was done perfectly, and I haven't had problems so far. I would like to recognize the Mr Hanson for his exceptional service. He was helpful!
All of my foundation plantings survived and the three dehumidifiers in my basement no longer give me enough water to maintain my houseplants.
Aquaguard always provides excellent customer service. So far, Aquaguard has waterproofed two of my properties. Great jobs on both properties.
Hi John - Thank You Very Much again! I feel that what I’ve said does you justice. I mean EVERY WORD of it! But please feel free to change it around, add, subject, or embellish. At your convenience, please do me a favor and let me know that you received this email. And seriously, it rained heavy and WE’RE DRY!!!!
Thank You So much again! Look No Further With Confidence and Peace of Mind!!!!!!!!
The crew had an “Old School” mentality of integrity and hard work. They were very thorough and did not cut any corners. They worked together like a well orchestrated finely tuned machine. They were relentless and tireless. They worked so hard they were making me tired. There was NO cleanup on my part, like they were never here. It was a big job and it’s rained heavy since then, and we’ve had No Problems. “Nuff Said” - Look No Further With Confidence and Peace of Mind!!!!!!!! Nick C. – Columbia, MD
Just wanted to comment on what a GREAT job Aquaguard did on my crawl space. The weather was terrible the entire time they were on location, but that didn't stop them from completing the job on time. Foreman Terrell C. and his 2 man crew kept me informed during the process and answered all my questions and any of my concerns. They were very professional. JOB WELL DONE.
